Last Updated: January 24, 2026
Welcome to Urban Threads! These Terms and Conditions (“Terms”) govern your access to and use of the website located at UrbanThreads.online (the “Site”), as well as any purchases of products or services offered through the Site by Urban Threads (referred to as “we,” “us,” or “our”).
Urban Threads is an online fashion retailer specializing in modern, urban-inspired apparel and accessories for a global audience. By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site or make any purchases.
We encourage you to read these Terms carefully, along with our Privacy Policy and any other policies referenced herein. These documents form the entire agreement between you and Urban Threads regarding your use of the Site and our services.
1. Use of the Site
The Site is provided for your personal, non-commercial use only. You may browse, view product details, and make purchases in accordance with these Terms.
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable laws or regulations.
- Attempt to interfere with the proper functioning of the Site, including through hacking, viruses, or other malicious means.
- Copy, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
- Use automated systems (e.g., bots, scrapers) to access or collect data from the Site.
Urban Threads reserves the right to modify, suspend, or discontinue any part of the Site at any time without notice. We also reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
2. Eligibility
To use the Site and place orders, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher. By using the Site, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into these Terms.
If you are using the Site on behalf of a business or entity, you represent that you are authorized to bind that entity to these Terms.
3. Account Registration
Certain features, such as order tracking and saved preferences, may require you to create an account. When registering, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.
We are not liable for any losses arising from your failure to secure your account.
4. Products and Orders
All products displayed on UrbanThreads.online are subject to availability. We make reasonable efforts to display accurate colors, sizes, and descriptions, but slight variations may occur due to monitor settings, manufacturing processes, or other factors.
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason, including but not limited to:
- Product unavailability.
- Pricing errors.
- Suspected fraud.
- Issues with payment verification.
Upon acceptance, a contract is formed, and we will send you an order confirmation email. This confirmation does not guarantee fulfillment if issues arise later (e.g., stock shortages discovered post-confirmation).
Prices are in USD (or the currency displayed) and exclude taxes, duties, and shipping fees unless stated otherwise. We reserve the right to correct obvious pricing errors.
5. Payment
We accept major credit/debit cards, digital wallets, and other secure payment methods available at checkout. Payment is processed securely through trusted third-party gateways.
By providing payment information, you authorize us (or our processor) to charge the total amount, including taxes, shipping, and any applicable fees.
All payments are final upon processing unless otherwise provided in our Return Policy. We do not store full payment card details on our servers.
If your payment fails, we may cancel the order or contact you for alternative arrangements.
6. Shipping and Delivery
Urban Threads ships worldwide from our fulfillment centers. Shipping times and costs vary by destination, order size, and selected method.
Estimated delivery times are provided at checkout but are not guaranteed, as delays may occur due to carrier issues, customs clearance, or unforeseen circumstances.
Risk of loss passes to you upon delivery to the carrier (for international orders) or upon handover to you (for domestic).
You are responsible for providing a correct delivery address. We are not liable for failed deliveries due to incorrect or incomplete information.
For international orders, you are responsible for any import duties, taxes, or customs fees imposed by your country.
7. Returns and Refunds
We want you to love your purchase from Urban Threads. Our Return Policy allows returns or exchanges within 30 days of delivery for most items, subject to conditions.
Items must be:
- Unused and in original condition with tags attached.
- Returned in original packaging.
- Accompanied by proof of purchase.
Certain items (e.g., final sale, intimates, customized products) may be non-returnable—check product pages for details.
To initiate a return, contact our support team via the Site or email. We provide return instructions and may issue a prepaid label for eligible returns (depending on location).
Refunds are issued to the original payment method within 7–14 business days after we receive and inspect the returned item. Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item shipped).
For exchanges, we process the return first and then ship the replacement.
Full details are available in our dedicated Return Policy.
8. Intellectual Property
All content on UrbanThreads.online, including text, graphics, logos, images, designs, photographs, software, and product descriptions, is owned by Urban Threads or our licensors and protected by copyright, trademark, and other intellectual property laws.
You may not use our trademarks, logos, or content without prior written permission, except as allowed for personal, non-commercial purposes (e.g., sharing product links).
By submitting reviews, photos, or other user-generated content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content on the Site and in marketing.
9. User Content and Conduct
If you post reviews, comments, or other content, you agree it is truthful, not infringing, and does not violate these Terms.
We may remove any content that, in our view, is offensive, defamatory, or otherwise objectionable.
You agree not to post content that promotes illegal activity, contains viruses, or infringes third-party rights.
10. Limitation of Liability
To the fullest extent permitted by law, Urban Threads, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, products, or these Terms—even if advised of the possibility.
Our total liability shall not exceed the amount you paid for the product(s) giving rise to the claim.
We provide no warranties beyond those expressly stated. Products are sold “as is,” and we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by law.
Nothing in these Terms limits liability for death, personal injury due to negligence, or fraud.
11. Indemnification
You agree to indemnify and hold harmless Urban Threads and its affiliates from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, violation of laws, or misuse of the Site or products.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of [appropriate jurisdiction, e.g., the State of [State], United States], without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the courts located in [appropriate city/county, e.g., Karachi or relevant jurisdiction if international considerations apply], except where consumer protection laws require otherwise.
We encourage informal resolution first—contact us before pursuing legal action.
13. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance.
For material changes, we may provide additional notice (e.g., email or Site banner).
14. Miscellaneous
Severability: If any provision is held invalid, the remainder remains in effect.
Waiver: No waiver of any breach constitutes a waiver of subsequent breaches.
Assignment: We may assign these Terms; you may not without our consent.
Entire Agreement: These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement.
Contact Us
If you have questions about these Terms or Urban Threads, please contact us at:
Email: support@UrbanThreads.online Website: UrbanThreads.online
Thank you for choosing Urban Threads—we appreciate your business and trust!